Welcome to pawsdotdiff (www.pawsdotdiff.com). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our online virtual pet “spot-the-difference” puzzle game packages.
Please read this policy carefully. By accessing or using our platform, you agree to the practices described herein.
1. Data Controller
For the purposes of the General Data Protection Regulation (GDPR) and other applicable European data protection laws, pawsdotdiff is the sole owner and independent Data Controller of your personal data.
Brand / Entity Name: pawsdotdiff
Registered Office Address: Hegedűs Gyula utca 49-51. Fsz. 5., 1136 Budapest, Hungary
Contact Email: game@pawsdotdiff.com
Contact Phone Number: +36 702075802
2. Information We Collect
We collect data necessary to provide and deliver our digital puzzle packages, process transactions, and communicate with you. This includes:
Identity & Contact Data: Name, email address, and billing address.
Transaction Data: Details about payments to and from you, and products you have purchased from us.
Technical Data: IP address, browser type, operating system, and data about how you use our website.
3. Secure Payment Processing (Stripe)
All financial transactions on our website are managed securely.
Third-Party Processor: We utilize Stripe as our third-party payment processing partner.
Data Handling: pawsdotdiff does not store or collect your payment card details on our own servers. Your credit card information is provided directly to Stripe, whose use of your personal information is governed by their own Privacy Policy.
Compliance: Stripe adheres to the standards set by PCI-DSS (Payment Card Industry Data Security Standard) to ensure the secure handling of your financial information.
4. Data Retention Period
We store your personal data only for as long as is strictly necessary to fulfill the purposes for which we collected it, or to comply with European legal, tax, accounting, and regulatory obligations.
Customer Accounts & Digital Delivery: Contact and product access data are retained for the duration of your active relationship with us to ensure uninterrupted access to your purchased digital packages.
Financial & Legal Records: Transaction records, billing details, and related communication are retained for a period of 7 years to comply with Hungarian tax laws and European financial reporting standards.
Support Queries: Communication data submitted via email is retained for up to 2 years after the resolution of the inquiry to ensure quality support.
5. Age Limits & Protection of Minors
Our website and digital game packages are strictly intended for users who are at least 16 years of age.
Age Restriction: We do not knowingly collect, solicit, or process personal data from anyone under the age of 16, nor do we market our commercial packages directly to minors.
Unauthorized Purchases: If you are under 16, you may not use this website or purchase our services. If a parent or legal guardian discovers that a minor has provided personal information or used a payment card without authorization, please contact us immediately at game@pawsdotdiff.com, and we will promptly delete the data and take necessary actions.
6. Your Rights Under GDPR
As a resident of the European Economic Area (EEA), you possess specific rights regarding your personal data under the GDPR:
Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): Request deletion of your data when it is no longer legally required for tax or compliance purposes.
Right to Restrict or Object to Processing: Request that we limit or stop processing your data under certain conditions.
To exercise any of these rights, please contact our support team at game@pawsdotdiff.com. You also have the right to lodge a complaint with a European data protection supervisory authority (such as the Hungarian National Authority for Data Protection and Freedom of Information – NAIH) if you believe our processing of your data violates GDPR standards.
7. International Data Transfers
While pawsdotdiff operates exclusively within Europe and serves European customers, certain third-party infrastructure (such as payment processing through Stripe) may involve data transmission outside the EEA. We ensure that any such transfers are fully compliant with GDPR safeguards, such as Standard Contractual Clauses (SCCs).